They probably talked about how they package their services or even their hourly rate, they may have even named dropped a few prominent people they have done work for. However all of this doesn't give you the information you need to know if they can help you or they are just going to confuse you even more. Sadly this is far too common a problem with small business owners. They are trying so hard to grasp at anything that will give them. In this particular case, the organizational culture at Cole National Group was poor causing internal issue, which eventually blended over and caused poor exterior culture through this court case. One of the first things I noted was the lack of communication between management and the employees where policy and procedure for advancement and pay were concerned.
The Concepts Of Communication: Barriers To Effective Communication
Barriers to Effective Communication - Words | Bartleby
Clearly, language and linguistic ability may act as a barrier to communication. However, even when communicating in the same language, the terminology used in a message may act as a barrier if it is not fully understood by the receiver. For example, a message that includes a lot of specialist jargon and abbreviations will not be understood by a receiver who is not familiar with the terminology used. The psychological state of the receiver will influence how the message is received.
Workplace Communication Barriers
Factors here include: respect, culture and assumptions based on personal bias or stereotyping. Lack of empathy betweesn the communicators can create a barrier as this entails putting aside preconceptions and prejudices. The relationship between the sender and the receiver is also important — if the relationship is good, communication automatically has a better chance for success.